FAQ

Do you offer any returns or exchanges?

No, we do not accept returns or exchanges. We don't accept returns or exchanges because we don't want to have a customer who is trying to scam us by returning or exchanging their product that is an unauthentic with our 100% authentic product. 

How long does shipping take?

All in hand products are shipped out the same day purchased or the next day and take 1-4 days to arrive depending where you are located in the United States. Preorders are shipped out via 1-2 days of the day they are released.

Do you ship internationally?

Yes, we do ship internationally.

Do I get a tracking number for my shipment?

All orders come with a tracking number. You will be sent an email with a tracking number when we ship out the product.

Are your shoes authentic?

All of our shoes and clothing are 100% authentic and are purchased directly from Jordan and Nike retailers such as Footlocker, Champs, Finishline, Supreme and more. We DO NOT sell B grades. 

Can I get the orignal receipt for my shoes or clothing? 

Yes, we can provide the original receipt for your shoes or clothing.  Just email us the name of the product you purchased with your name and order number.